Privacy Policy
Last updated: February 2026
1. Information We Collect
When you use 10x.wiki, we may collect the following types of information:
- Account Information: Email address, name, and password when you register.
- Payment Information: Billing details processed securely by our payment provider (Paddle). We do not store your credit card information directly.
- Usage Data: Pages visited, features used, and interaction patterns to improve our Service.
- Device Information: Browser type, operating system, and IP address for security and analytics purposes.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Service.
- Process transactions and send related notifications.
- Personalize your experience and deliver relevant content and recommendations.
- Communicate with you about updates, promotions, and support.
- Detect, prevent, and address technical issues and security threats.
3. Data Sharing
We do not sell your personal information to third parties. We may share your data only in the following circumstances:
- With payment processors (e.g., Paddle) to complete transactions.
- With analytics providers to understand and improve Service usage.
- When required by law or to protect our legal rights.
4. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser, but disabling cookies may affect certain features of the Service.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and secure storage practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you. To exercise these rights, contact us at the email below.
8. Children's Privacy
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@10x.wiki.